LUZ 16
LUZ 16
LUZ 16
LUZ 16
LUZ 16

LUZ 16 DARK NAVY VELOURS

€ 580
Size

Where to buy

  • KNOKKE:Kustlaan 255, Knokke-Heist, Belgium

Size and fit

  • Italian sizing, take half a size larger than your actual size.
  • We recommend wearing it half a size larger to accentuate the squared front and contrasting trims on the front plate.
  • Set on a new mid 60 mm heel.

Description

MOROBE's LUZ sock sandals offer a lower-heeled alternative to our LEXY model. Sporting the same expressive squared last found in our iconic GRACE, they create a slender silhouette for the foot. Crafted from soft eco leather and featuring stylish peep square toes, these sandals exude sophistication. They are elevated with thin 60mm heels, making them both fashionable and comfortable for everyday wear.

SIZE GUIDE

SHIPPING

RETURNS

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Size guide

SIZE EU
SIZE US
SIZE UK
35 5 2
36 5.5 3
37 6.5 4
38 7.5 5
39 8.5 6
40 9.5 7
41 10.5 8
42 11.5 9

Shipping

Orders within Benelux

  • Shipping with DPD
  • Cost €7,5
  • Time: 1-3 business days

Orders within France - Germany

  • Shipping with DPD or DHL
  • Cost €12,5
  • Time: 1-3 business days

Orders within the EU except for France - Germany

  • Shipping with DPD
  • Cost €20
  • Time: 1-3 business days

Orders from Andorra, Liechtenstein, Norway, San Marino, Switzerland, Turkey 

  • Shipping with DHL
  • Cost €25
  • Time: 1-3 business days

*May be subjected to local import duties and/or Taxes.

Orders from USA, Canada & Mexico

  • Shipping with DHL
  • Cost €45

*May be subjected to local import duties and/or Taxes.

Orders from the Rest of the world

  • Shipping with DHL
  • Cost €65

*May be subjected to local import duties and/or Taxes

Information about DPD & DHL

All orders are shipped with DPD or DHL (depending on the country of destination)  and require a signature upon delivery. DPD/DHL usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

Taxes and duties

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. Orders and deliveries outside the European Union may be subjected to local import duties and/or Taxes. MOROBÉ  is not responsible for any additional charged from customs or duties.

Important information

All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy

For security purposes, MOROBÉ reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order

Insurance

MOROBÉ  insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you.

Returns

We hope you are thrilled with your MOROBÉ purchase, but if anything is not matching your expectations or you need assistance, please let us know!

Regarding online orders

If you want to exchange your order please contact MOROBÉ's Customer Service via mail:  info@morobe.com or Whatsapp: +32 475 70 70 27. 

If you want to return your order, create your return label (within 14 days) here: https://morobe.shipping-portal.com/rp/  (Don't forget to add your # when entering your order number)  Once your return has been received and accepted, your refund will be completed via the original payment method, excluding shipping costs, or your exchange order will be shipped within 3 days. In case of refund, it may take up to 10 working days for you to receive the money on your bank account or credit card.

Important notes:

  • All items must be returned with the original MOROBÉ boxes, dust bags and wrapping paper.
  • When trying on shoes, please take care not to mark the soles or damage the shoe box. MOROBÉ may refuse any returns that are not in the original condition.
  • Return shipping costs are at your expense.
  • We advise you to use a parcel service with tracking.
  • We do not refund custom duties for countries outside EU, but you can contact your local custom duty office to claim them.

Regarding in-store purchases

If you have second thoughts about your purchase, it is possible to exchange in-store within 7 days. In this case, you will receive a credit voucher with the corresponding amount.

MOROBÉ customer service is available from 9h to 18h

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