Shipping policy

We ship worldwide using trusted carriers such as DPD, FedEx, and DHL.
Shipping times and prices vary depending on your location.

Exact shipping cost will be shown at checkout once you enter your address.


Benelux

Belgium (DPD) – €7.50
Netherlands (FedEx) – €10.00
Luxembourg (FedEx) – €10.00
Delivery: 1–3 business days


EU Countries

Shipping with FedEx, DPD, or DHL.
Prices vary between €10.50 and €27.50 depending on the country.

France (FedEx) – €11.00
Germany (DPD) – €10.00
Portugal (DPD) – €27.00
Spain (FedEx) – €11.00
Italy (FedEx) – €11,00
Malta (DHL) – €27.50

Delivery: 1–3 business days
Exact shipping cost will be shown at checkout


North America

United States (DHL) – €34.50
Canada (DHL) – €34.50
Mexico (DHL) – €34.50

Delivery: 3–6 business days
Exact shipping cost will be shown at checkout
May be subject to local import duties or taxes


Rest of the World

Shipping with DHL, FedEx, or DPD.
Prices range from €28.00 to €80.50 depending on the destination.

Examples:
United Arab Emirates (DHL) – €80.50
United Kingdom (FedEx) – €18.00
China (DHL) – €66.00
India (DHL) – €66.00
Andorra (FedEx) – €28.00
Norway (DHL) – €29.00
Serbia (DPD) – €32.00
Russia (FedEx) – €33.50
Kosovo (DHL) – €80.50

Delivery: 2–5 business days
Exact shipping cost will be shown at checkout
May be subject to local import duties or taxes


Taxes and duties

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. Orders and deliveries outside the European Union may be subjected to local import duties and/or Taxes. MOROBÉ is not responsible for any additional charged from customs or duties.

Important information

All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy

For security purposes, MOROBÉ reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order

Insurance

MOROBÉ insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you.